ABOUT US

OUR VISION

To be recognised as the motor industry’s leading and most trusted family dealer, enhancing the lives of our customers, our people and the communities we serve.

• Our vision is a shared, energising and vibrant description of our preferred future.
• Our vision is what we aspire to become and how we want to be regarded by others.
• Our vision will engage, inspire and focus our people towards its achievement and become a catalyst for all action.

OUR MISSION

We build lasting relationships by delivering exceptional brand and service experiences.

• Our mission is a succinct explanation of what we want the customer’s experience to be at an emotional level.
• Our mission is a benefit to be bestowed on our customers, the community and all stakeholders we come into contact with.
• Our mission is a mantra to motivate our team, is clearly understood and translates into action.

OUR VALUES

How we work together, what we stand for and what makes us unique encompass what we call ‘The Spirit of Suttons’. Our Spirit can be captured in one word:

P.R.I.D.E.

•  Professional
•  Responsive
•  Innovative
•  Dependable
•  Exceptional

It underpins the way in which we conduct our business, interact with our customers and operate as individuals.